An AI receptionist for HVAC answers the calls that decide your year: the 2am no-heat emergency, the first-100-degree-day surge, the maintenance member who expects priority. It triages by urgency and membership, books the on-call truck in about 30 seconds, and logs everything to ServiceTitan or Housecall Pro — while your competitors' phones ring into voicemail.

HVAC's leak has a season

Your call volume doesn't leak evenly — it leaks exactly when you can least afford it. The first cold snap and the first heat wave produce more inbound in a weekend than shoulder season does in a month, and after 5pm, 30–60% of those calls typically hit voicemail. Every one is a homeowner who calls the next name on the list, and often becomes their maintenance member instead of yours.

What the HVAC install actually does

  • ›Triage first: no-heat, no-cool, gas smell, water where it shouldn't be — emergency rules route the on-call truck immediately, with the dispatcher texted the full picture.
  • ›Members get member treatment: agreement status pulled from your FSM shapes routing and priority, at 2am as reliably as 2pm.
  • ›Routine work books itself: tune-ups, estimates, and service calls scheduled into real calendar slots — no callback pile for Monday morning.
  • ›Everything lands in your system: ServiceTitan or Housecall Pro gets the call log, recording, and outcome. Your CSR sees it all in the screen she already uses.
~30 sec
emergency call to booked on-call truck, dispatcher texted (composite install data)
30% → <5%
modeled after-hours voicemail rate within 30 days (composite)
+20–40%
modeled repeat-customer revenue when tune-up reminders actually go out (composite)

Shoulder season is a loop too

The same install that catches peak-season surge fills the quiet months: maintenance-agreement renewals, seasonal tune-up reminders, and reactivation of customers who haven't booked in 18 months — modeled at 3–8% of a dormant list booking again when someone finally calls. Peak season pays for the install; shoulder season is where it compounds.

“The first cold snap of the year is an honesty test. Your marketing says 24/7. Your phone logs say whether that's true.”
— Nathan, founder

Built for the HVAC stack

The install rides your existing FSM — ServiceTitan is the deepest integration, with Housecall Pro and Jobber close behind. Dispatch board, customer records, agreements: the AI reads and writes where your team already works.

What actually integrates: AI on ServiceTitan, Jobber, and Housecall Pro

The full HVAC playbook — which loops fit the trade and what each is modeled to recover — lives on the industry page:

AI Front Desk for HVAC companies: the vertical playbook

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