The work that makes you money shouldn't wait on a person.

We automate the workflows that decide whether you win a customer or lose one — first response, follow-up, renewals, collections. They run in minutes instead of days, and every Monday you see exactly what they did.

  • Free
  • Uses your own data
  • No call to book

That second number is a real working line, not a recording. Ask it something awkward.

Where we work

Three places the money leaks out.

If you sell online, sell to other businesses, or distribute, you have all three. We pick the one bleeding hardest and fix that first. If you run trucks and crews, we're honestly not the right fit yet — the line below will still tell you something useful.

Revenue

The inquiry that lands at 6:40pm and gets read Tuesday. The quote nobody followed up on.

First response · lead routing · quote follow-up · reactivation

Contact a lead within an hour and you're about 7× more likely to qualify it than if you wait one hour longer.
Harvard Business Review, 2011 — study of 1.25M sales leads

Support

An inbox growing faster than the team, answering the same twelve questions every week.

Triage · first reply · routing · the answers that repeat

88% of customers expect faster replies than they did a year ago, and 74% expect help to be there around the clock.
Zendesk CX Trends, 2026

Customer success

The account that quietly stops replying — and you find out at renewal.

Check-ins · health signals · renewals · win-back

Keeping 5% more of your customers can lift profits by close to 100%.
Reichheld & Sasser, Harvard Business Review, 1990
And the money you've already earned: 56% of small businesses are owed on unpaid invoices — $17.5K on average.
Intuit QuickBooks US Small Business Late Payments Report, 2025 — 2,487 US small businesses
What changes

Same inquiry. Two different companies.

Tuesday, 6:40pm. A purchase order lands in the sales inbox with one question attached.

How it goes now
How it goes after
6:40pm
Lands in the shared inbox
Acknowledged, with their question answered
6:41pm
Routed to the right person, priced from your own price list
9:10am Wed
Someone finally sees it
Draft quote waiting for approval
2:00pm Thu
Reply goes out
Already accepted

Illustrative, not a client result — the shape of the change, not a promise about your numbers.

What you get

One page, every Monday.

What came in, what got handled, what it was worth — and what we got wrong, and why. The last column is the one nobody else shows you.

Handled
Waiting on you
We got this wrong
Sample layout

What you can check today.

I'm new at selling this. I'm not new at doing it. Until there are client names on this page, here is everything you can verify yourself in about ten minutes.

Call the line

A working number, not a demo video. Push on it and see where it breaks.

Read the log

What the workflows did this week — including the misses, with what changed after.

Start with one

One workflow, one fixed price, live in 30 days. You see it running before anything recurring starts.

What it costs

Published, because you shouldn't have to book a call to learn a price.

The audit

Free

We measure how long your business actually takes to respond, on the channel your customers use. You get the numbers whether or not you hire us.

Start here

Your first workflow

$2,500

One workflow, built against your real tools and handed over working. Live in 30 days. Fixed price, no retainer attached.

See how it works

We run it

$1,500/mo

We keep what we built running, watch it, and prove it to you every Monday. Month to month, cancel whenever. Extra workflows are quoted separately — we'd rather one thing never break than hand you four half-tuned ones.

See how it works

Software your vendors charge for is billed by them, not by us. You keep everything we build, on your own accounts.

Who you'd be working with

One person, and a lot of agents.

I'm Nathan. I run this company the same way I'd run yours — the workflows do the work, I handle the judgment. Some of what people ask me for is a $40 tool and an afternoon, and I'd rather tell you that than sell you a project. That's also why the first thing I'll show you is my own log, misses included.

— Nathan, founder

Reach me at startupformulas.com/audit

Find out how slow you actually are.

It takes one number from you and about a day from us. You get the measurement either way.